We had a nice, relaxing weekend and I watched a lot of sports.
This morning, I had to pay the final installment of our quarterly estimated taxes for our business income for 2017. So, I got that unpleasant task out of the way first.
On Saturday, we got a call from our sales guy, Jim, from SleepEZ. He called to tell us our new mattress would be ready for pick-up on Monday, today. We were originally told it might be Monday or Tuesday and we were okay with either. But since it was ready, we were going to go get it.
First, we needed to get rid of the old mattress and foam topper. Linda found Mattress Disposal + but they didn't offer "same day" service, so we booked them for tomorrow, Tuesday. When we get back from picking up the new mattress, we'll put the old one outside for pick-up.
We arrived at the factory in an industrial park. Actually, they had recently moved and they didn't yet have any signs on their space so it took a couple of phone calls to find them.
Once we found them, I met three people including two of the managers, Saul and Julio. Unfortunately, they weren't expecting anyone to pick up an RV mattress today. I showed them the phone number on my phone from Saturday in my effort to prove I hadn't gotten this wrong.
After phone calls between the factory and the showroom, we determined that, apparently, Jim found a note on his desk Saturday that he mis-interpreted to mean our mattress was ready. So he called us. Unfortunately, that wasn't correct and he didn't confirm with the factory.
Julio and Saul gave me both of their cell numbers and said the mattress would be ready tomorrow. After another phone call between Saul and Jim, it was determined that they would bring the mattress to us so we wouldn't have to make another trip.
We got several phone calls of apology and they took complete responsibility.
On the way back, we made a stop at the Walmart nearest our parking spot. We had ordered some prescription refills and we needed to pick up a few groceries.
When we got home, I opened my pill bottle to transfer some pills into my travel container for this week's trip to Chicago. Immediately, I noticed I was short on pills - I was supposed to have 60 and there were only 30. The label said 60, but I counted them and there were only 30. Sheesh.
I immediately called the Walmart pharmacy, and they apologized. They would have the rest of my prescription ready when I got back there. So, I made the 20-mile roundtrip. I got my pills, the pharmacist apologized, and a guy in line said "I'm here for the same reason - they shorted me on my prescription, too". Sheesh.
Okay, so today we drove about 120 unnecessary miles and wasted a lot of time. It's a good thing we live this lifestyle, and wasting our time isn't that big of a deal. We weren't happy, but it was just a couple of mistakes that happened to occur on the same day. We get over stuff like that very quickly.
Now, if this would've happened in our pre-full-timing life when wasting our time was a much bigger deal, it would not have been pretty. I would've been screaming about incompetence and demanding to speak to managers and requesting compensation for our loss of time and the expense of our fuel.
I like the "zen" Howard much better, and he'll probably live a lot longer. :)